Customer Support Channels
A 1–hour Response Guarantee
Our user help crew is taught to immediately take care of all of our Linux cloud hosting customers’ issues and help demands. Via our ticket system, you are able to fill in your issue and a support crew representative is going to return to you within maximum sixty minutes. In actual fact, practice has proved that the usual solution period is 20 mins.
A Top–quality Support Service
Our technical support service is delivered by a group of certified professionals which are able to reply to your inquiry promptly. You’re able to communicate with the tech support team crew by starting a help and support ticket from your Website Control Panel or by sending us an email message. On working days, you can also call us on the telephone or take advantage of the online chatting service.
An Intuitive Help Section
If you wish help while working on your online projects within the Control Panel, it is possible to always press the Help key and find your concern in the group of content articles that will appear. We have as well turned a number of the articles into video clips. The list of educational videos will come up if you click on the Videos button available on the top right.