Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You will find almost all the answers to your questions in the user–friendly Help Center included in your Website Control Panel. It features an elaborate knowledge base with regularly asked questions and exhaustive help articles compiled by our knowledgeable customer support staff.

  • Top quality support service
  • Educational Videos

  • For all of you who prefer to learn how to address a regularly experienced issue by watching a tutorial video, we have added a collection of video tutorials to our Website Control Panel. All the how–to video clips are concise and simple to comprehend. They offer you visual presentations of various site administration actions.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 customer service and a 1–hour response time guarantee. Our skilled techs will be available to you 7 days a week to respond to your inquiries and to troubleshoot any problem that you might possibly stumble upon. Just open a support ticket from the Help Center section and we’ll reply back to you in a jiffy.