1 hour ticket response
Our team of support engineers is focused on delivering prompt answers to all your questions. We will review your customer support ticket immediately after it has been submitted and will reply back with a solution within maximum 1 hour after the customer support ticket submission. In reality, our average trouble ticket response time is twenty minutes.
A Top–Quality Tech Support Service
Each member of our client support team has many years of experience in the Linux cloud hosting field and the majority of them have worked for us for at least five years. They all are eager to answer all your queries in the most professional manner possible.
An Intuitive Help Center Section
Built into the Website Control Panel is an intuitive Help section, which offers different information sources. You can browse through a regularly updated knowledgebase featuring web hosting account administration articles and website management articles, check our how–to video tutorials or take a glimpse at our F.A.Q. section.