You'll find plenty of cloud hosting companies available, but most of them are resellers that have minimal resources, particularly when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the phone. The type of support that you will have via this particular method of communication will vary based on the provider - several of them provide you with experienced telephone support, various others offer general and customer support only because some matters are more time-consuming and it is a lot less difficult to be resolved with a ticket, particularly when the situation needs to be escalated. Still, it's good to know that you can reach your hosting supplier as there are tons of small problems which can be resolved effectively and in a very timely manner with a telephone call, not mentioning that you're able to get more details about the services even before you become a customer.

Phone Support in Cloud Hosting

Our cloud hosting plans come with telephone support 14 hrs a day even on official holidays, which means that if you do not have an account yet, you're able to call us and find out more about our services or if we'll meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so that you're able to contact the telephone number that is nearer to you. In case you are an existing customer, we can help you promptly with any general and billing matters and with a number of technical matters so as to save you time and efforts - we are aware of the fact that sometimes it's easier to speak with a live person to get things done right away. Of course, some problems simply cannot be resolved on the telephone, so if this is the case you're able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be sure that there is always someone to assist you when you have any questions about the semi-dedicated server packages that we provide. Whether you need to find out more about the packages, you have some billing issue or some general problem, you can give us a call. Despite the fact that some more complicated matters may need a ticket in order to give time to our technical support team to investigate, we are able to help you with countless technical questions over the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the United States, the UK and Australia, we have local telephone lines in these countries as well. If you're in a different country, we have an international number where you'll be able to reach us.