Q: What exactly does website migration mean and what does it include?
A: The web site migration service that we are offering is free of cost (to a certain extent). We’ll move your site(s) to our topflight cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can result in lost information and undesired network downtime. This is the reason why we will do all that for you for free!We’ve got highly proficient administrators whose main task is to make sure that your web site functions exactly as it did on your former web hosting platform. The administrators are experts in migrating custom–built websites, as well as websites that are based upon popular web apps such as Joomla™ and WordPress.
Q: How much time will the web site migration process take?
A: While we cannot give you a precise time interval, since there are plenty of variables, among them the physical size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our very best to migrate your site within 48 hours, and in some cases – within 24 hours (in case the content is not large).
Q: Do you need something from me before you start transferring my web site?
A: We’ll need the login information for your old hosting provider’s Control Panel and the website’s name (domain name).
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be unavailable?
A: Your site will continue to work exactly like it did before with your old web hosting provider. As soon as we have finished the transfer, your website will be configured to work on our system and we will alert you to preview it. If everything is working correctly, all you will have to do is edit the name server resource records pertaining to your domain. Your site will be transferred to us without any downtime.
Q: Will my old web hosting provider have to do anything?
A: No. We will never get in touch with your hosting provider about anything. They will not be aware of the web site transfer either.
Q: Does it make a difference what platform my present hosting provider is using?
A: Yes. We support all regular Linux–driven web hosting platforms. We do not support Windows–driven hosting platforms, because we do not offer Windows web hosting services ourselves.Additionally, we don’t support proprietary web site creation and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.